March 7th, 2022
Following local and state guidelines, Milam’s associates are no longer required to wear face masks unless required by job duties or ordinances.
We will continue to receive deliveries from our suppliers and continue to stock our shelves as best we can. With that said, we do not have an available schedule of deliveries as to when items such as eggs, milk, and paper products will be delivered to the store. We have placed limits on essential items in the store to allow all customers a chance to purchase for their family. Please only buy what you need for your family during this time so that our community has the opportunity to provide for their families.
Protecting our customers and associates
We have made our cleaning and sanitation protocols even more rigorous and are routinely sanitizing surfaces such as payment terminals, door handles, shopping basket handles, conveyor belts, counters, and much more.
We have added hand sanitizer in all stores.
What Can Customers Do?
- We have disinfectant wipes at the entrance of all stores. Please only take ONE wipe and use it to wipe your basket handle and your hands. In order to have enough for all customers during this uncertain time, we are asking that you please respect the "one wipe" rule.
- Do not come into the store if you feel unwell or have recently been in contact with someone who has COVID-19. Please opt for online delivery of your groceries.
Online Grocery Delivery through Instacart
Due to increased demand with our delivery partner, Instacart, delivery times may be impacted. Please plan ahead before placing your orders and do so several days ahead of when groceries are needed. All questions regarding your online orders must be made to Instacart directly. You can reach their team at [email protected] or 1(888)246-7822.
Product Availability and Pricing
Due to the sudden increase in demand on certain products caused by COVID-19, there is a high pressure on suppliers to keep up. We are doing our best to keep our shelves stocked with essentials, but, it is not uncommon for shortages due to suppliers trying to keep up with manufacturing and delivery.
We are unfortunately experiencing higher costs on some items with increased demand, such as meat and eggs, which may cause higher retails. We are doing our best to keep retails as low as possible and we hope the stress this is putting on our farmers and suppliers will be leveled out soon.